GOV.UK Pay
All Systems Operational

About This Site

Overview of the current status of GOV.UK Pay, including updates on any active incidents.

To subscribe for alerts about disruption to service, select the 'Subscribe to updates' option above, or email us at govuk-pay-support@digital.cabinet-office.gov.uk and we'll add you.

Uptime over the past 90 days. View historical uptime.
Public API Operational
Self Service Operational
Payment pages Operational
Stripe API Operational
Stripe Webhooks Operational
Technical Documentation Operational
Worldpay Operational
Google Pay Operational
90 days ago
99.97 % uptime
Today
Apple Pay Operational
90 days ago
99.91 % uptime
Today
Stripe Payouts Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 28, 2023

No incidents reported today.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023
Infrastructure upgrades
Completed - Today’s scheduled maintenance has finished. We successfully upgraded our infrastructure and are not aware of any operational issues.

Please email govuk-pay-support@digital.cabinet-office.gov.uk if you’re experiencing any issues.
Nov 21, 05:18 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 04:00 GMT
Scheduled - GOV.UK Pay will be unavailable between 04:00am and 08:00am on Tuesday 21 November 2023.

During this time, the API and admin tool will not be available, and end users will not be able to make payments.

We will keep this status page updated. If you have questions please email govuk-pay-support@digital.cabinet-office.gov.uk.
Nov 3, 09:47 GMT
Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.

Nov 17, 2023

No incidents reported.

Nov 16, 2023

No incidents reported.

Nov 15, 2023
Infrastructure upgrades
Completed - Today’s scheduled maintenance has finished. We successfully upgraded our infrastructure and are not aware of any operational issues.

Please email govuk-pay-support@digital.cabinet-office.gov.uk if you’re experiencing any issues.
Nov 15, 11:31 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 10:01 GMT
Scheduled - GOV.UK Pay will be partially unavailable between 10:00am and 02:00pm on Wednesday 15 November 2023.

During this time, you will not be able to sign in to the GOV.UK Pay admin tool.
Services will also not be able to use the API to search for payments or take recurring payments.

Services will still be able to create and take one-off payments (through the API and using payment links). It will still be possible to refund payments and check an individual payment’s status through the API.

We’ll keep this status page updated. If you have questions please email govuk-pay-support@digital.cabinet-office.gov.uk.
Nov 3, 09:46 GMT
Nov 14, 2023
Infrastructure upgrades
Completed - Today’s scheduled maintenance has finished. We successfully upgraded our infrastructure and are not aware of any operational issues.

Please email govuk-pay-support@digital.cabinet-office.gov.uk if you’re experiencing any issues.
Nov 14, 05:21 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 04:00 GMT
Scheduled - GOV.UK Pay will be unavailable between 04:00am and 08:00am on Tuesday 14 November 2023.

During this time, the API and admin tool will not be available, and end users will not be able to make payments.

We will keep this status page updated. If you have questions please email govuk-pay-support@digital.cabinet-office.gov.uk.
Nov 3, 09:40 GMT
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