GOV.UK Pay

All Systems Operational

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Overview of the current status of GOV.UK Pay, including updates on any active incidents.

To subscribe for alerts about disruption to service, select the 'Subscribe to updates' option above, or email us at govuk-pay-support@digital.cabinet-office.gov.uk and we'll add you.

Uptime over the past 90 days. View historical uptime.
Public API Operational
Self Service Operational
Payment pages Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
Stripe Webhooks Operational
Technical Documentation Operational
Worldpay Operational
Google Pay Operational
90 days ago
100.0 % uptime
Today
Apple Pay Operational
90 days ago
100.0 % uptime
Today
Stripe Payouts Operational
90 days ago
100.0 % uptime
Today
Payment emails ? Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Permanent removal of weak ciphers Sep 30, 2025 10:00-11:00 BST

To maintain a highly secure and stable platform we will be removing support for 2 outdated ciphers at 10am on Tuesday 30 September 2025.

Due to known vulnerabilities, ciphers TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256 and TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384 are classified as weak and need to be removed.

This notice is only relevant to services who integrate with Pay’s public API. These ciphers are long outdated so we are confident the majority of our services will be unaffected by this change.

We temporarily removed support of these ciphers on 12 June 2025 for a period of 23 hours. This exposed some use of these ciphers and the 2 systems affected were unable to take payments during this period. We have contacted them directly.

It is possible that some lower volume services (that do not take payments every day), or those with infrequent automated reporting jobs using our API may still use these ciphers.

Where possible, or if in doubt, please try to consult a technical engineer to rule out your use or plan work to move away from them over the next 3 months. If you are unsure and haven’t been able to confirm internally please email govuk-pay-support@digital.cabinet-office.gov.uk and we will try our best to help.

This will be a permanent change and we will not be able to provide extensions to use these ciphers after September 2025.
Posted on Jul 01, 2025 - 15:10 BST
Aug 29, 2025

No incidents reported today.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025
Apple Pay will be unavailable
Completed - We are confident that Apple Pay is working as expected. Please let us know if you have any issues in the future.
Aug 20, 14:29 BST
Verifying - We've completed the maintenance and paying users can now use Apple Pay again. We'll monitor that things return to usual levels before marking as complete.
Aug 20, 12:47 BST
In progress - Scheduled maintenance is currently in progress Apple Pay will be unavailable to Paying users. We will update when we're able to reinstate this.
Aug 20, 10:42 BST
Scheduled - Due to a delay in our work, we couldn't carry out this maintenance during the planned time. Users paying with Apple Pay today were not affected.

We will need to temporarily disable Apple Pay on GOV.UK Pay tomorrow so we can complete this important maintenance. While we can't specify the exact time right now we expect to carry out this maintenance on Wednesday, 20 August 2025 between 10am and 4pm.

We will update with more specifics tomorrow closer to when we turn off Apple Pay for paying users. During this period, users won't see the Apple Pay option when making a payment. All other payment methods will still be available.

Thank you for your understanding.
Aug 19, 16:25 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 14:00 BST
Scheduled - We need to temporarily turn off Apple Pay on GOV.UK Pay so we can complete essential maintenance. We expect to complete this work within 2 hours. During this time, we will not show the Apple Pay option to your users when they're making a payment. All other payment methods will be available. Thank you for your understanding.
Aug 13, 16:20 BST
Aug 19, 2025
Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

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