GOV.UK Pay

All Systems Operational

About This Site

Overview of the current status of GOV.UK Pay, including updates on any active incidents.

To subscribe for alerts about disruption to service, select the 'Subscribe to updates' option above, or email us at govuk-pay-support@digital.cabinet-office.gov.uk and we'll add you.

Public API Operational
Self Service Operational
Payment pages Operational
90 days ago
99.96 % uptime
Today
Stripe API Operational
Stripe Webhooks Operational
Technical Documentation Operational
Worldpay Operational
Google Pay Operational
90 days ago
99.96 % uptime
Today
Apple Pay Operational
90 days ago
99.96 % uptime
Today
Stripe Payouts Operational
90 days ago
100.0 % uptime
Today
Payment emails Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 13, 2026
Resolved - There was reduced authentication success rates for payments processed by Stripe between 17:49 and 19:53 UTC on 12 February 2026. We can confirm that authorisation rates returned to normal levels after this and we have monitored normal levels throughout the day today.

We’re sorry about the late notification of this issue.

Services using Worldpay were not affected.

Feb 13, 12:31 GMT
Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
Resolved - This incident is now resolved and we are operating a normal service on the GOV.UK Pay platform. If you have any questions about this incident please email govuk-pay-support@digital.cabinet-office.gov.uk.
Jan 30, 14:52 GMT
Monitoring - A fix has been implemented and the platform is fully operational now. We will continue to monitor for the next 2 hours before marking as resolved. If you do experience issues please email govuk-pay-support@digital.cabinet-office.gov.uk
Jan 30, 12:45 GMT
Identified - We have identified a potential cause and have put mitigations in place to limit further degradation. We’re continuing to actively respond to this incident.
Jan 30, 12:07 GMT
Update - We are seeing more payments going through the platform now so paying users should be less impacted. However we are still experiencing a significant outage for Admin Tool which is preventing service users logging in. We are continuing to investigate this issue and the root cause and we'll update every hour with more information until it is resolved.
Jan 30, 10:59 GMT
Investigating - We are experiencing a major Priority 1 outage affecting user's trying to pay. Whilst some payments are going through it is causing significant impact across the platform. We are investigating the cause and we'll update every 30 minutes with more information.
Jan 30, 10:28 GMT