GOV.UK Pay
All Systems Operational

About This Site

Overview of the current status of GOV.UK Pay, including updates on any active incidents.

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Uptime over the past 90 days. View historical uptime.
Public API Operational
Self Service Operational
Payment pages Operational
Stripe API Operational
Stripe Webhooks Operational
Technical Documentation Operational
Worldpay Operational
Google Pay Operational
90 days ago
100.0 % uptime
Today
Apple Pay Operational
90 days ago
100.0 % uptime
Today
Stripe Payouts Operational
90 days ago
100.0 % uptime
Today
Payment emails ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 20, 2024

No incidents reported today.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024
Increase in payment and API errors
Resolved - We have seen a resolution to the earlier issues affecting payments and api calls between 15:12 and 15:51. If you are still experiencing problems, please contact us through the support email address.
Apr 15, 16:17 BST
Update - We are continuing to monitor for any further issues.
Apr 15, 16:06 BST
Monitoring - The issue has been identified and was related to application container memory. We have made a fix and are now monitoring. Users should no longer be impacted.
Apr 15, 16:05 BST
Investigating - We are investigating an increase in errors. This means some paying users will see a technical error page and some services will be seeing API errors.
Apr 15, 15:45 BST
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
Intermittent errors with cancellation and refunds on the API
Resolved - We have seen a resolution to the earlier issues. If you are still experiencing problems, please contact us through the support email address.
Apr 12, 16:31 BST
Monitoring - We've deployed a fix and have seen the error rate return to normal levels. We're going to keep monitoring this.
Apr 12, 15:39 BST
Identified - We've identified a problem which is causing some intermittent errors when making requests to the API to cancel or refund a payment. We're working on a fix and expect to see a fix in the next few minutes. Errors started at 12:10 UTC.
Apr 12, 15:07 BST
Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

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