GOV.UK Pay Status

GOV.UK Pay

All Systems Operational

About This Site

Overview of the current status of GOV.UK Pay, including updates on any active incidents.

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Public API Operational

Self Service Operational

Payment pages Operational

Stripe API Operational

Stripe Webhooks Operational

Technical Documentation Operational

Worldpay Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 27, 2021

No incidents reported today.

Oct 26, 2021

No incidents reported.

Oct 25, 2021

No incidents reported.

Oct 24, 2021

No incidents reported.

Oct 23, 2021

No incidents reported.

Oct 22, 2021

Issue with Pay API

Resolved - We have seen a resolution to the earlier issues.

If you are still experiencing problems, please contact us through the support email address.
Oct 22, 14:27 BST

Monitoring - We have seen the platform return to normal conditions from the earlier issues. The GOV.UK Pay team is monitoring the situation and will provide further updates.

If you are still experiencing problems, please contact us through the support email address.
Oct 22, 13:59 BST

Investigating - We're investigating an increase in 504 errors from the Pay API from 13:05.

We will provide updates when we know more.
Oct 22, 13:29 BST

Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

3D Secure authentication problems on Worldpay payments

Resolved - We have seen a resolution to the earlier issues and have been notified by Worldpay that the service is stable. We can also see a drop-off in errors across services.

If you are still experiencing problems, please contact us through the support email address.
Oct 15, 13:28 BST

Investigating - We are aware of an active incident impacting 3D Secure authentication for Worldpay payments. This is causing some payments requiring 3D Secure to fail.

We've observed this intermittently since 07:05 am

Worldpay's technical resources are working with a third party to identify and resolve the issue. We will provide updates when we know more.
Oct 15, 09:45 BST

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.