Monitoring - We have deployed a fix. Newly created agreements are being activated as expected. We'll now begin correcting agreements that previously experienced issues.
Sep 07, 2026 - 13:59 BST
Investigating - Stripe recurring card payment agreements are not being activated following the successful payment to set up agreement. The paying users’ first payment to set up the agreement is being completed successfully. Subsequent recurring payments on the same agreement are not being completed successfully. This is happening in 100% of Stripe recurring card payment transactions. We will contact affected services directly.

Worldpay recurring card payment transitions are not affected. One-off card payments for Stripe and Worldpay are not affected.

We are actively investigating the issue to identify the route cause. We will provide updates when we know more.

Sep 07, 2026 - 10:09 BST

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Public API Operational
Self Service Operational
Payment pages Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
Stripe Webhooks Operational
Technical Documentation Operational
Worldpay Operational
Google Pay Operational
90 days ago
100.0 % uptime
Today
Apple Pay Operational
90 days ago
100.0 % uptime
Today
Stripe Payouts Operational
90 days ago
100.0 % uptime
Today
Payment emails Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 8, 2026

No incidents reported today.

Sep 7, 2026

Unresolved incident: Issue with Stripe recurring card payments.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.