Revolut outage

Incident Report for GOV.UK Pay

Resolved

Revolut continue to report outages on their status page: https://www.revolut.com/system-status/
However, payment failure and error rates on GOV.UK Pay have remained within usual parameters, so we will cease reporting information here. All components are operational.
Posted Oct 20, 2026 - 16:13 BST

Update

Payment failure and error rates have returned to normal. We will continue to monitor the situation.
Posted Oct 20, 2026 - 14:16 BST

Update

We are aware from news reports that several banks, including Revolut, are experiencing problems. We continue to see only a very small number of intermittent payment failures. Pay itself is fully operational.
Posted Oct 20, 2026 - 11:39 BST

Monitoring

Some Revolut card holders are unable to make payments at present. The issue is specific to this one bank, we do not see any issues elsewhere in Pay, Worldpay or Stripe; or with other cards.
You can refer to Revolut's status page for updates: https://www.revolut.com/system-status/
Posted Oct 20, 2026 - 11:22 BST

Investigating

Some Revolut card holders are unable to make payments at present. The issue is specific to this one bank, we do not see any issues elsewhere in Pay, Worldpay or Stripe; or with other cards.
You can refer to Revolut's status page for updates: https://www.revolut.com/system-status/
Posted Oct 20, 2026 - 11:21 BST
This incident affected: Payment pages.