Payment receipts not sent

Incident Report for GOV.UK Pay

Resolved

Between 1am and 3.30am and between 3.30pm and 5.30pm there was an increase in GOV.UK Notify API errors. During this time, payments were successfully captured, but 178 paying users did not receive a payment receipt. The incident has now been resolved.

Posted Mar 25, 2023 - 17:30 GMT