Stripe services only: Discrepancy in payouts data
Incident Report for GOV.UK Pay
Resolved
This incident has been resolved. We are in touch with service teams who have reported problems.
Posted Sep 25, 2024 - 17:16 BST
Investigating
Stripe reported an incident affecting payouts scheduled from Stripe to United Kingdom bank accounts on September 23 between 10:00 and 11:00 UTC. Payouts subsequently resumed. However, the incident has caused a discrepancy between the amounts stated in the 'Payments to your bank account' csv download and the amount stated in the summary information given on the CSV download page, in the Pay admin tool.

We are investigating.
Posted Sep 24, 2024 - 14:09 BST
This incident affected: Stripe Payouts.